Customer Sentiment Tracking Solutions - Top Software for 2025

In particular, the Listening area could gain from a feature that would allow us to download the information in an Excel file. Having this capability would certainly make it much simpler to assess and adjust the data offline. I hope this is something that might be carried out in the future." Resource: CPG, Mid-Market: X, Facebook, YouTube, on the internet resources ListenFirst is mostly a social networks paying attention software, with some excellent functions, particularly for Instagram.

The 15 Best AI Sentiment Analysis Tools [Tested in 2025]

It additionally tracks belief and visual fads throughout Instagram web content so brand names can adjust messaging and creative possessions. Reviewers love ListenFirst's adjustable dashboards and comprehensive cross-platform understandings. Some users have aimed out that while the system's individual interface has actually boosted, it may still drop short of the ease-of-use provided by some competitors.

:"I enjoy being able to immediately comprehend just how big the conversation around a hashtag is. The ability to look at relevant tags is a video game changer for unearthing neighborhood connections. TikTok Meltwater's social listening features lets brand names keep an eye on mentions of its brand and details search phrases throughout social platforms and the internet.

Users on G2 appreciate Brandwatch's uncomplicated user interface and the depth of insights it supplies. That stated, some customers share problems over the software's intricacy and are worried about data quality depending on the source.:"The capacity to have basic or complex search strings that draw information from global media titles (throughout various types, incl.

Top 20 Sentiment Analysis Platforms - 2025 Review

Best Social Listening Tools in 2025 + Comparison Table - EmbedSocial

And also, the BrandWatch graph and data presentation feature is really handy.":"What I like the very least regarding Brandwatch Consumer Knowledge is that it is not active on all social networks. In my business, often we require to gauge reputation and messages on LinkedIn or TikTok, but it is not allowed to link there.

Regardless of these concerns, Mention continues to be a valuable tool for companies aiming to improve their on-line presence and brand reputation.:"Mention allows us to create signals and permit us to carry out searches with our filters. We can easily keep an eye on the accounts of our brand name. With the searched search phrases we can quickly examine and absorb the email checklist.

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There are extraordinary packages for the filters and Boolean search. It has a basic user interface and is very easy to browse.":"The search option can be customized a lot and can be made far better. It is not something that can be compared to Google but it is not that negative too.

Apart from that, it did not understand abbreviations or points out.: Small Company to Mid-Market Twitter (X), Facebook, Instagram, YouTube, blog sites, news sites, forums Google Trends is a totally free listening tool that allows you track on the internet searches, contrast 2 different subjects and filter by day array, country and even classification.

Users like the straightforward interface and the various choices for filtering data visualization. However, as Google Trends keeps an eye on points out on Google and YouTube, some individuals note it's limited as a total social listening tool.:"I like the data of search results page. It provides a concept concerning what are the trending subjects and exactly how we can use the key phrases in our SM and.

Users like Talkwalker's tracking abilities and easy-to-navigate interface. Some have kept in mind that the totally free variation supplies restricted historic information, which may limit thorough evaluation. Additionally, individuals in paid bundles mention the system's substantial features can provide an understanding curve for new users.:"Talkwalker has the capacity to full customize your search terms while checking out sentiment, geographical places, and media kinds." Source:"Talkwalker isn't without its problems.

Customer Sentiment Tracking Made Easy - Leading Software for 2025

Customers enjoy the properly designed dashboard, assimilation options and capacity to produce records easily. Some customers report high prices, which can be prohibitive for some companies and an absence of filtering options to section paying attention queries and information more effectively.:"It's like having a Facebook feed of what my rivals are doing that I can check.

It is really simple for me to mount it on my phone and after that simply get an alert when something brand-new happens.: "Navigation is a lot more difficult when we need to browse extensively.